People & context

Hi All, Hereby the weekly update. Update 06-04-2026 (Week 15) 🟢 On Track Q1 fresh waste 3.4% against a 4.1% baseline. Detail in a separate note. Timeline On plan. [Image removed by sender] Topics worked on last week 1. Q1 results compiled Topics planned for this week 1. Present Q1 results 1. Bakery build continues If there is anything else you'd like to see in these update emails, please don't hesitate to let us know. Kind regards, Best regards,

Hi All, Hereby the weekly update. Update 09-03-2026 (Week 11) 🟢 On Track Timeline Bakery workstream started. [Image removed by sender] Topics worked on last week 1. Bakery interface points agreed 2. Q1 measurement approach drafted 3. Nightly article extract completed, no errors Topics planned for this week 1. Bakery build begins 2. Prepare Q1 results If there is anything else you'd like to see in these update emails, please don't hesitate to let us know. Kind regards, Best regards,

Hi All, Hereby the weekly update. Update 09-02-2026 (Week 7) 🟡Slight Delay Risk DC-2 feed failed twice in January. Less often than before go-live but still failing. Timeline Bakery scoping slower than planned. [Image removed by sender] Topics worked on last week 1. Meridian onboarded 2. Interface points drafted 3. Nightly article extract completed, no errors Topics planned for this week 1. Finalise bakery interface definition Potential risk identified 🟡Slight Delay 1. DC-2 feed failed twice in January. Less often than before go-live but still failing. If there is anything else you'd like to see in these update emails, please don't hesitate to let us know. Kind regards, Best regards,

Hi All, Hereby the weekly update. Update 12-01-2026 (Week 3) 🟢 On Track Timeline Four weeks live. [Image removed by sender] Topics worked on last week 1. Holiday period passed without incident 2. Nightly article extract completed, no errors Topics planned for this week 1. Bakery workstream scoping with Meridian 2. Baseline reporting for Q1 If there is anything else you'd like to see in these update emails, please don't hesitate to let us know. Kind regards, Best regards,

Thank you for not arguing about it. Two deliveries is what I understood and it is what I have told Robert. Mit freundlichen Grüßen

Lena, I cannot, and I have looked. It was discussed in the June steering, it was not minuted as a decision, and we built the plan on it. That is our error rather than a misunderstanding. What was actually decided on Monday is two deliveries, not three: produce, dairy and chilled ready meals together in December, and bakery separately as its own workstream. That is what is in the go/no-go record. If anyone said three waves in the room they were repeating a plan that had not been agreed with you. I have asked Ana to reissue the plan on the two-delivery basis today.

Marco, In the go/no-go meeting on Monday it was stated that we had agreed a three-wave rollout for fresh. I do not remember agreeing to that and Robert certainly did not. What we agreed was fresh as Phase 2 in one delivery. Three waves means three cutovers and pushes the last one well past the ROI window, which is exactly the thing Robert has been saying since March last year. Can you point me at where this was agreed? Mit freundlichen Grüßen

It was discussed verbally in the June steering and nobody pushed back. I would treat it as agreed.

Marco? Best regards,

Hi Ana, It is March. Was this ever finished? I have not had the list Marco promised, and the document history point was still open when we last spoke in November.

Hi Sofia, Handover pack updated, now v4, the line is gone. The old version is still in the document history on the project site, which I cannot delete myself - I have raised it with our IT. Ana Best regards,

Sofia, Understood, and you are right. I have asked Ana to remove it from the handover pack today and to check the project site. I will come back to you on where else it appears. I do not want to give you a list that turns out to be incomplete, so give me a few days.

Marco, Following the call yesterday. Putting this in writing so it is not just a comment in a meeting. The handover pack Acme-fresh-handover-v3, page 4, under key stakeholders, records against my name: "out October to November, surgery". I would like that removed. I said it in the demo in March 2024 because it was relevant to the project timeline. It was not said so that it could be copied into a document and given to consultants I have never met, eighteen months later. What I do want kept is that I am the only person at Acme who knows the fresh categories, because that is a real project risk and it is the reason I said anything at all. Please confirm when it is done, and tell me where else it appears. You said on the call that it would be in a few places.

A note in a folder is not going to stop this happening again.

Yes, and I am not going to delete it, because it is the record of what was agreed at the time. But I will add a note to the folder saying the cohort was reduced and when. Best regards,

Is the old material still in the project folder?

25. Reduced in September 2024, plan reissued at the time. The 40 is in the original kickoff material and in a slide you used in May, which Robert picked up on. Best regards,

Ana, Building the value case slide for the September QBR. Am I reporting on 25 stores or 40? I have both numbers in different documents.

So as you can see...

to close from the last review. Sofia raised a request in November to have a personal,

detail removed from our documentation. Marco.

Yeah.

Still not fully closed. Three of four locations done. The fourth...

Okay, yeah.

is a document version.

If you look at this column.